Frequently Asked Questions
Everything you need to know about your vetsak® experience.
What makes vetsak® products unique?
Our products feature a unique hybrid foam filling that provides unmatched comfort and durability compared to traditional bean bags. Each piece is designed for longevity and modularity.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking link via email as soon as your order leaves our warehouse.
Are the covers machine washable?
Yes, all vetsak® covers are easily removable and machine washable. We recommend washing at 30°C to maintain the quality and softness of the fabric.
Do you offer a warranty on your furniture?
We provide a 5-year quality guarantee on all our products, covering manufacturing defects and ensuring your comfort is protected for years to come.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna where available.